Kategorie: Tim’s Weblog

Gerry McGovern – If the customer really was king: “Are the most powerful people in your organization those who interact most with your current customers? Are these people the most respected and highest paid? […] The customer isn’t just king in a digital economy; the customer is dictator. Those organizations that deliver an excellent experience…

In addition to my software development and architecture tasks, I’m growing into the “product manager” role – though it’s not yet clear what that means: bookkeeping of customer complaints and feature requests, coordinating product decisions and making sure everyone in the company has a say, or pushing my own ideas? Probably a bit of everything……

Rick Yagodich (@think_info) on the Contentful blog – The Author Comes First: “Any time a big company buys an enterprise CMS, they are easily spending seven figures on the licenses and then another six on subscription fees. To customize this CMS to do something even vaguely resembling what the buyer wants is another seven figure…

While we’re gathering ideas for the next generation of our DAM product’s user interface, we’re taking the opportunity to reflect on the system architecture of our DAM software. It’s currently a monolithic architecture: All of the user interface and back-end features are implemented within a single software system, and based on one large database. This…

Dave Camp’s e-mail about the future direction of Mozilla Firefox – Three Pillars: “Uncompromised Quality We’ve started putting together a program inartfully named “Great or Dead”. Every feature in the browser should be polished, functional, and a joy to use. Where we can’t get it to that state, we shouldn’t do it at all. In…

Just a quick update to my previous schema.org DAM markup example. That example was in RDF/XML, but RDFa – RDF markup embedded in HTML – is pretty interesting as well, so here’s the same record in HTML+RDFa. Click here to see that markup rendered by your browser. The benefit of RDFa is that it’s human…

Like many other programmers, I always have a couple of side projects going on. My main motivation is learning. While I do learn a lot during work hours, I have ideas and questions I want to follow up on regardless of business priorities. And sometimes I want to take off my programmer hat and do…

As you can see on Planet DAM, many DAM software vendors have a blog. Some of them use it to inform their customers about new product versions – software developers are calling this “release notes” or a “ChangeLog”. For existing customers, this is extremely important information. They need to know about the availability of a…

While preparing for our DAM and the Semantic Web webinar, I came across a spectacular (and very long) blog post on the pros and cons of Linked Data. It is well applicable outside of its library context. I wish we had such a deep discussion of all the technology we’re considering to use: Jonathan Rochkind:…

The whole point of meetings – unless it’s a public announcement by the big boss – is collaboration. Strangely, we seem to be lacking software tools to support this kind of synchronous collaboration. Our primary meeting tools are PowerPoint or Keynote presentations, whiteboard drawings, and the occasional shared Google Docs document. I see four problems…