Kategorie: Tim’s Weblog

  • Creating a Company Culture that Thrills Customers at WP Engine

    Jason Cohen – Creating a Company Culture that Thrills Customers at WP Engine: “You can train someone how DNS works, but you can’t train someone to naturally have empathy for a customer. […] Driving this completely home, looping in the points above, we won’t be successful if we say, “We want revenues to go up,…

  • Michael Lopp: Stables and Volatiles

    Michael Lopp – Stables and Volatiles: “Your Stables are there to remind you about reality and to define process whereby large groups of people can be coordinated to actually get work done. Your Stables bring predictability, repeatability, credibility to your execution, and you need to build a world where they can thrive. Your Volatiles are…

  • On Being A Senior Engineer

    John Allspaw – On Being A Senior Engineer: “In any project, the designers, product managers, operations engineers, developers, and business development folks all have goals and perspectives, and mature engineers realize that those goals and views may be different. They understand this so that they can navigate effectively in the work that they do. Being…

  • Attitude Matters Too

    Eric Steven Raymond in The Art of Unix Programming – Attitude Matters Too: “When you see the right thing, do it — this may look like more work in the short term, but it’s the path of least effort in the long run. If you don’t know what the right thing is, do the minimum…

  • Why do people let themselves get overwhelmed at work?

    David Allen – Why do people let themselves get overwhelmed at work?: “People tend to both over-commit and to be inefficient. Few people know exactly how much work they actually have, and therefore must take everything on that they think about and that others ask them to do.” (Via Jack Vinson.)

  • Empathy: The Web Professional’s Greatest Skill

    Gerry McGovern at CMS Wire – Empathy: The Web Professional’s Greatest Skill: “One very interesting technique Tomer uses to combat ‘stay in the building’ syndrome he calls Field Fridays. “Field Fridays are an excellent opportunity for software engineers to meet users face to face, see how they use their products, and learn about their behavior.…

  • How to respond to a YouTube cat-astrophe? Decentralize the web!

    MediaGoblin – How to respond to a YouTube cat-astrophe? Decentralize the web!: “Today, for a few minutes, YouTube went down. For a brief moment in time, millions of cat voices cried out in terror and were suddenly silenced. […] But there is a structural problem, one that’s the case with any major centralized service: when…

  • The care and feeding of software engineers (or, why engineers are grumpy)

    Nicholas C. Zakas – The care and feeding of software engineers (or, why engineers are grumpy): “Software engineers aren’t builders. Software engineers are creators. […] In software there’s “not enough time” to gather all the requirements ahead of time. The importance of moving quickly is hammered into us from day one. And so engineers learn…

  • Redefining productivity

    Seth Godin – Redefining productivity: “The decision about what to do next is even more important than the labor spent executing it. A modern productive worker is someone who does a great job in figuring out what to do next.”

  • Jcrop » the jQuery Image Cropping Plugin

    Deep Liquid: “Jcrop is the quick and easy way to add image cropping functionality to your web application. It combines the ease-of-use of a typical jQuery plugin with a powerful cross-platform DHTML cropping engine that is faithful to familiar desktop graphics applications.”