Denis Stetskov – The Great Software Quality Collapse: How We Normalized Catastrophe:
“CrowdStrike’s July 19, 2024 incident provides the perfect case study in normalized incompetence. … The root cause? They expected 21 fields but received 20. … This wasn’t sophisticated. This was Computer Science 101 error handling that nobody implemented. And it passed through their entire deployment pipeline.”
“The solution isn’t complex. It’s just uncomfortable.
- Accept that quality matters more than velocity. Ship slower, ship working. The cost of fixing production disasters dwarfs the cost of proper development.
- Measure actual resource usage, not features shipped. If your app uses 10x more resources than last year for the same functionality, that’s regression, not progress.”