Tony Byrne at the Real Story Group – Beware user experience overreach in your website overhaul:

“In lieu of shelfware, you can end up with shelfscreens: planned user experiences that you never roll out. […]

1. Here's the operational maturity and ongoing staff education you'll require […]

3. Here's the metadata savvy (and consistency!) you'll have to sustain across your enterprise […]

8. Here's the performance hit at runtime […]

Just take the same critical eye to the practicality of proposed UX plans as you would to the suitability of any new software you introduce into the enterprise. Ask for that checklist.”