Kim Schroeder – Fixing Metadata (or Let’s Do it Right the First Time):
"The majority of people do not understand the work that goes into providing quality. In our current era of fast and cheap; people have lost the quality aspect almost completely. When they can not successfully execute an accurate search in their database, then they call us to fix it. I am absolutely happy to do so, but make no mistake, I wish for that collection to have done it right the first time; rather than to have called us after hundreds of hours of wasted work."