Miles Kehoe – Make your search engine seem psychic:
"Autonomy, Exalead, Microsoft, Lucene, and even the Google Search Appliance, can all be improved with some custom code after the user query but before the results show up. Did the user type what looks like a name? Check the employee directory and suggest a phone number or an email address. Is the query a product name? Suggest the product page. You can make your search psychic."