Andrew Stellman – Inflict bad UX on users you secretly hate:
"You’d be surprised at how often programmers are completely unaware that they have serious UX [user experience] and usability problems. Just a few days ago, someone told me, “Our users are using our software, so we don’t have any usability issues!”
One of my favorite sayings is that there are only a few ways to do something right, but a million ways to do it wrong. Usability is no exception. […] Good UX is designed in from the beginning; bad UX can show up at any point along your project."