Adam Shand – Lessons Learned from Previous Employment:

• "Surviving the loss of a key person, is never as hard as you think it will be.
• […] The one thing that managers hate, more than anything else, is being surprised.
• […] Everything takes longer than you expect. Lots longer.
• […] One of the primary jobs of a leader is to act as a "lightning rod" for discussion. As such it is often more important to have an opinion, than to have the correct opinion.
• […] Every company is held together by the supreme efforts of certain key people.
• […] The primary job of salesmen is to navigate their own companies bureaucracy on behalf of their customers."