German city reveals Linux migration tactics
ZDNet UK has a fun article on Schwäbisch Hall's migration from Windows to Linux:
"Once the migration was completed, though, there were concerns that the open-source software would be harder to use than Windows. Again, Schwäbisch Hall had a solution.
"We put the chairwoman of our workers' council on stage in front of all the municipal workers, and showed her using the new system. After that, we found that no man would say that he couldn't use his PC now that everyone knew a woman could do it," revealed Bräuner."