Tim’s Weblog Tim's Weblog
Tim Strehle’s links and thoughts on Web apps, managing software development and Digital Asset Management, since 2002.
2004-01-06

Ten Steps for Cleaning Up Information Pollution

Jakob Nielsen's Ten Steps for Cleaning Up Information Pollution:

  • 1. Don't check your email all the time.
  • 2. Don't use "reply to all" when responding to email.
  • 3. Write informative subject lines for your email messages.
  • 4. Create a special email address for personal messages and newsletters.
  • 5. Write short.
  • 6. Avoid IM unless real-time interaction will truly add value to the communication.
  • 7. Answer common customer questions on your website using clear and concise language.
  • 8. User test your intranet.
  • 9. Don't circulate internal email to all employees; instead put the information on the intranet.
  • 10. Establish a company culture in which it's okay not to respond to email immediately.
Tue, 06 Jan 2004 08:36:15 +0000