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Tim Strehle’s links and thoughts on Web apps, managing software development and Digital Asset Management, since 2002.

Ten Steps for Cleaning Up Information Pollution

Jakob Nielsen's Ten Steps for Cleaning Up Information Pollution:

  • 1. Don't check your email all the time.
  • 2. Don't use "reply to all" when responding to email.
  • 3. Write informative subject lines for your email messages.
  • 4. Create a special email address for personal messages and newsletters.
  • 5. Write short.
  • 6. Avoid IM unless real-time interaction will truly add value to the communication.
  • 7. Answer common customer questions on your website using clear and concise language.
  • 8. User test your intranet.
  • 9. Don't circulate internal email to all employees; instead put the information on the intranet.
  • 10. Establish a company culture in which it's okay not to respond to email immediately.
Tue, 06 Jan 2004 08:36:15 +0000