2006-01-19

Permanent link Innovation puts the blitz on mediocrity

Tom Yager at InfoWorld - Innovation puts the blitz on mediocrity:

"In 2006, I have little doubt we’ll see the soul of my brand of innovation appear again, which I’ll summarize in a phrase that might make you wince: Never take customers for granted. That’s it. If you adopt that as a mantra, you’ll either succeed and stay successful or you’ll go out of business because you say it but don’t really believe it."

Filed under: Thu, 19 Jan 2006 09:08:27 +0100